Isham Labs

Support

Help with the Gather apps by Isham Labs.

Email us: support@ishamlabs.com
Say which app and which iPhone and iOS version you're on. A screenshot helps. We reply within a few working days.

Gather Expense

My trips aren't showing on my other iPhone

Both phones need to be signed in to the same Apple Account with iCloud Drive on. Open the app on both, and give it a minute on Wi-Fi. Settings → iCloud in the app shows the sync status and any problem.

The amount or invoice number read from a receipt is wrong

Receipt reading is a best guess made on your iPhone. Tap the field and correct it. Clear, flat, well-lit scans read best.

How do I add the INR amounts from my card statement?

Open the trip and choose Reconcile. Enter each amount as it appears on your statement, plus any bank charges.

What does Export give me?

A zip with an expense sheet, one row per claim item in the order most corporate expense forms ask for, and a PDF of each receipt. The Check column flags anything still to fix before filing.

Can I turn off Face ID?

Yes. In the app, Settings → Lock after → Off.

How do I delete my data?

Delete trips in the app, or delete the app. To remove the iCloud copy, open Settings → your name → iCloud → Manage Account Storage, choose the app, then Delete Data.

Privacy

We collect nothing. Your data stays on your device and in your own iCloud. Read the privacy policy.